Privacy Policy for Lexuz Interior

Effective Date: 28-06-2025

1. Introduction

Welcome to Lexuz Interior. We are committed to protecting the privacy and security of our clients and website visitors.

This Privacy Policy ("Policy") explains how Lexuz Interior ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website https://lexuzinteriors.com/, engage with us on social media, or use our interior design services (collectively, the "Services").

Please read this Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

A. Information You Provide to Us

• Personal and Contact Information: Your name, email address, phone number, and mailing/physical address.
• Project Information: Details about your property, including the address, photographs, floor plans, design preferences, lifestyle information, and budget details required for us to provide our design services.
• Payment Information: Billing address, credit card information, or other payment details, which are processed through our secure third-party payment processors. We do not store your full credit card information on our servers.
• Communications: Any information you provide when you contact us with questions, feedback, or otherwise correspond with us, including records and copies of your correspondence.
• Testimonials and Portfolio Consent: If you provide a testimonial or agree to have your project featured in our portfolio, we will collect your name and any related comments or images with your express consent.

B. Information We Collect Automatically

• Log and Usage Data: When you visit our website, our servers automatically record information that your browser sends. This may include your IP address, browser type and version, the pages you visit on our site, the time and date of your visit, and the time spent on those pages.
• Cookies and Similar Technologies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us understand your preferences, track your use of our site, and improve our Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Manage Our Services: To create design proposals, execute design projects, and manage our client relationships.
• Process Transactions: To process payments for our services and products.
• Communicate with You: To respond to your inquiries, send you project updates, provide customer support, and send you important administrative information.
• Marketing and Promotion: To send you newsletters, special offers, and information about new services, but only where we have your consent. You can opt-out of marketing communications at any time.
• Improve Our Website and Services: To analyze usage and trends to improve our website’s functionality and the quality of our services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

• With Service Providers and Contractors: We may share your information with third-party vendors, suppliers, craftspeople, installers, and other contractors who perform services on our behalf to complete your project (e.g., furniture delivery, painting, construction). We only share the information necessary for them to perform their specific function.
• With Payment Processors: To securely process your payments.
• For Our Portfolio (With Your Consent): We may share images and general descriptions of your project in our portfolio, on our website, and on social media, but only with your explicit prior consent. We will never share sensitive personal details without permission.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred.

5. Data Security

We implement a variety of administrative, technical, and physical security measures to protect the security of your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security system is impenetrable.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request copies of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Deletion: You have the right to request that we erase your personal information, under certain conditions.
• Right to Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the contact information below.

8. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible. We encourage you to review this Policy periodically to stay informed of how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lexuz Interior
Email: tranquilinfo@gmail.com
Website: https://lexuzinteriors.com/